Privacy Policy
Last updated: Nov 9, 2026
Effective date: November 9, 2026
LUX Spiritual Healing & Training ("LUX Spiritual," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit luxspiritual.com (the "Site"), book a consultation, session, or class, or otherwise interact with us, and how we use, share, and protect that information.
By using the Site or our services, you agree to the practices described in this policy. If you do not agree, please do not use the Site.
1. Information We Collect
Information you provide to us. When you fill out a form, book a consultation or session, register for a class, make a purchase, or contact us, we may collect:
Your name, email address, phone number, and mailing or billing address
Appointment, booking, and class registration details
Payment information (processed by our third-party payment providers; see Section 4)
Information you choose to share about your goals, wellbeing, or reasons for seeking healing or training
Any other information you include in messages, intake forms, or feedback
Information collected automatically. When you visit the Site, we and our service providers may automatically collect certain information, such as your IP address, browser type, device type, operating system, referring pages, pages viewed, time spent on pages, and general location (city or region). This information is collected through cookies and similar technologies (see Section 5).
2. How We Use Your Information
We use the information we collect to:
Respond to inquiries and schedule consultations, sessions, and classes
Provide, personalize, and follow up on our services
Process payments and send confirmations, receipts, and reminders
Send updates, newsletters, or information about upcoming events and classes (you can opt out at any time)
Operate, maintain, and improve the Site and our offerings
Understand how visitors use the Site
Protect against fraud, misuse, or security issues
Comply with legal obligations
3. Personal and Wellbeing Information
During consultations, sessions, or classes, you may choose to share personal information about your health, emotional wellbeing, or life circumstances. We treat this information as confidential. We use it only to provide and support your services, and we do not sell it or share it with others except as required by law or with your permission.
Our energy healing and metaphysical services are not medical or psychological treatment and are not a substitute for care from a licensed healthcare provider.
4. How We Share Your Information
We do not sell or rent your personal information. We may share information only in the following circumstances:
Service providers. We work with trusted third parties who help us run our business, such as our website platform (Squarespace), scheduling and booking tools, payment processors, email marketing services, and analytics providers. These providers may access your information only as needed to perform services for us and are expected to protect it.
Payment processing. Payments are handled by secure third-party processors. We do not store your full credit or debit card number on our systems.
Legal requirements. We may disclose information if required by law, subpoena, or court order, or to protect the rights, property, or safety of LUX Spiritual, our clients, or others.
Business transfers. If our business is sold, merged, or transferred, your information may be transferred as part of that transaction.
With your consent. We may share information for any other purpose with your permission.
5. Cookies and Tracking Technologies
The Site uses cookies and similar technologies to keep the Site working properly, remember your preferences, and understand how visitors use the Site. We may also use analytics tools (such as Squarespace Analytics or Google Analytics) and, from time to time, advertising or social media pixels to measure and improve our outreach.
You can set your browser to refuse or delete cookies. If you do, some parts of the Site may not work as intended. You can learn more about opting out of Google Analytics at tools.google.com/dlpage/gaoptout and about interest-based advertising at optout.aboutads.info.
6. Email Communications
If you subscribe to our emails or book a service, we may send you information about our classes, events, and offerings. You can unsubscribe at any time by clicking the "unsubscribe" link in any email or by contacting us. We may still send you transactional messages related to your bookings or purchases.
7. Data Retention
We keep personal information only as long as needed for the purposes described in this policy, including providing services, keeping business and tax records, resolving disputes, and meeting legal obligations. When information is no longer needed, we delete it or store it securely.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on where you live, you may have the right to:
Request access to the personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete your personal information
Opt out of marketing communications
Withdraw consent where we rely on consent to use your information
To make a request, please contact us using the information in Section 13. We may need to verify your identity before responding. We will not discriminate against you for exercising your privacy rights.
If you are located outside the United States, please note that your information will be processed and stored in the United States.
10. Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it. Services for minors are provided only with the involvement and consent of a parent or guardian.
11. Third-Party Links
The Site may contain links to other websites, such as affiliated practices, partner organizations, or social media platforms. We are not responsible for the privacy practices or content of those sites, and we encourage you to read their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out:
LUX Spiritual Healing & Training 15 N Main Street, Suite B-5 Bellingham, MA 02019
Contact form: luxspiritual.com/contact Phone: +1 774-847-7474